Hire full-time Spanish bilingual customer service representatives who handle inbound calls, live chat, email support, and CRM updates in English and Spanish — CEFR B2+ certified, placed within 48 hours at $900/month through MX Staffing with no contracts and a 30-day guarantee.
65M+
Spanish-speaking customers in the U.S. market you can now serve
$900/mo
vs $40,000+/yr for a local bilingual CSR — save $30,000/year per rep
2x
Customer retention rate when support matches preferred language
Why Spanish bilingual customer service is a competitive advantage
Sixty-five million Americans speak Spanish as their primary or preferred language. Studies show that customers who receive support in their preferred language are twice as likely to return, twice as likely to refer others, and significantly less likely to leave negative reviews.
What your Spanish bilingual CSR team handles
Your bilingual customer service team manages every customer touchpoint in English and Spanish:
Inbound customer calls — questions, complaints, order status, and support
Live chat support in English and Spanish
Email response management — ticket queues in both languages
CRM updates — call notes, case documentation, and customer records
How much does a Spanish bilingual customer service rep cost?+
Starting at $900/month per full-time bilingual CSR — compared to $34,000–$44,000/year for a local hire.
Can I hire a whole bilingual customer service team?+
Yes — MX Staffing scales from a single representative to full bilingual customer service teams of 10–50+ reps.
What are your CSRs' English proficiency levels?+
All customer service placements are CEFR B2+ certified in English.
Can bilingual CSRs work weekends or extended hours?+
Yes — we can structure coverage for extended hours or weekend shifts depending on your team size.
How do I manage a remote bilingual customer service team?+
Most clients manage via Slack, daily standups, CRM dashboards, and weekly 1:1s.
No commitment · No pressure
Tell us what you’re looking for.
We’ll walk you through the right hire and what it costs. 20 minutes, that’s it.
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Save up to 60% on bilingual staff. From $900/mo — free 20-min call.