Hire a full-time bilingual call center agent who handles inbound customer service, outbound follow-up, and support tickets in English and Spanish — CEFR B2+ English certified, placed within 48 hours at $900/month through MX Staffing with no long-term contracts.
65M+
Spanish-speaking Americans waiting for bilingual service
$900/mo
vs $38,000+/yr for a local bilingual call center agent
48hr
Placement time — fielding calls in your queue from week one
Why businesses hire bilingual call center agents
65 million Americans speak Spanish as their primary language. When your call center can only respond in English, Spanish-speaking callers drop off, file chargebacks, and leave negative reviews. A bilingual call center agent turns every Spanish-language call into a resolved interaction instead of a lost customer.
What your bilingual call center agent handles
Inbound customer service calls in English and Spanish
How much does a bilingual call center agent cost?+
Starting at $900/month — compared to $34,000–$44,000/year for a local bilingual agent. For a team of 3 reps, you save approximately $70,000–$100,000 per year vs. local staffing.
Can I hire a whole bilingual call center team?+
Yes — MX Staffing scales from a single agent to full teams of 10–50+ reps.
What are your agents' English proficiency levels?+
All call center placements are CEFR B2+ certified in English — professional spoken and written English.
Can bilingual agents work weekends or extended hours?+
Yes — we can structure coverage for extended hours or weekend shifts depending on your team size.
How do I manage a remote bilingual call center team?+
Most clients manage via Slack, daily standups, CRM dashboards, and weekly 1:1s. We recommend a team lead for teams of 3+.
No commitment · No pressure
Tell us what you’re looking for.
We’ll walk you through the right hire and what it costs. 20 minutes, that’s it.
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Save up to 60% on bilingual staff. From $900/mo — free 20-min call.